## What Does Resetting the MoneyWise App Do?

Resetting your MoneyWise app removes completely all of the data you have stored in the app. Essentially, it resets the app to the way it was when you first downloaded it. This includes removing the data associated with the following functionalities:

- Connected and Manual Accounts
- Transaction History
- Custom Envelopes
- Funding
- Plans

__When you reset the app, the data that is removed is permanently deleted from our systems and is not recoverable.__

## Why Would I Want to Reset the App?

At some point, you might decide you want to reset your MoneyWise app so that you can have a fresh start in how you manage your money. For example, resetting your app might make sense for you if you’ve let a lot of time go by without managing your transactions or if you decide that a different envelope structure would make more sense for your purposes.

Sometimes, it’s just easier to start over rather than reorganizing everything in the app.

## How to Reset the MoneyWise App

To reset your MoneyWise app, follow these steps:

1. In the web app, click "Settings" from the bottom of the navigation bar on the left side of the screen. If you're using the mobile app, you can access Settings by clicking the three horizontal bars at the top right of your home screen.
2. Choose the “Start Fresh” option from the menu.
3. A dialog box will open, asking you to confirm the Reset option. If you select "Full Reset," your app will reset immediately.

Remember that if you choose to reset your app, you will lose all of your customized data and this operation cannot be undone. Please make sure that this is the best option for your account. If you have questions about this or any other features of the MoneyWise app, feel free to contact us at [support@moneywise.org](mailto:support@moneywise.org).

MANAGE | Sep 10, 2021

How to Reset Your MoneyWise App

By: MoneyWise

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